Free summer newsletter for Whistler clients
We know how busy it can be keeping up with day to day business of servicing guests and running your hotel. If your job is to drive traffic to your website and entice your guests to stay with you again and again – we would like to assist.
We have created a free newsletter for you [...]
Every person you email is a potential client
I came across this email footer today when one of our Toronto clients emailed me. At the bottom of all her messages is this new meeting planner tool bar that invites me to plan my next meeting at her hotel. I like this because it considers everyone a potential client. Whether you are emailing a [...]
What I learned on my Spring vacation
Kids making a run for the beach upon arrival
My family recently traveled to Maui and stayed in a property on the Kaanapali coast and we had an amazing time. Here are some quick bullets of things I liked or learned:
The hotel offered a $25 dining credit (limited hours) if we skipped a room service cleaning. [...]
Hotel iPhone App reviews (1-5)
While we don’t have an App ourselves for Guestfolio we thought it would be usefull to our hotel clients to do a review of what is available currently in iTunes.
Overall we reviewed Applications that met the following criteria.
The App should be free. No guest should have to pay additionally to communicate with you.
The App should [...]
Hotel Social Media Dashboard Solution Includes Custom Twitter Client
Service offers online review aggregation with social media sites such as Twitter, Expedia, Facebook and TripAdvisor.
Revinate has introduced a powerful social media solution specialized for the hospitality industry. With a focus on measurable results and action, Revinate provides comprehensive monitoring and integrated engagement with top review sites, thousands of blogs and news sites, and social [...]
Don’t miss another negative survey
If you use anyform of survey tracking chances are it takes a few days to process the reports and if a guest had provided a comment that required your attention right away – you’ve missed your opportunity to connect with that guest.
Today we released a small upgrade that allows your hotel to receive your automated [...]
Do you know who is checking in today?
Welcome back Mr. Smith, how was your flight from London? Would you like me to reserve a dinner at Araxi again for you?
This week we released a new feature that will allow your front desk team to deliver a huge impact on an in-bound guest. The report lets you know which guest is arriving today, [...]
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